We had an issue yesterday where we'd noticed the emails for Form processes had stopped processing. After restarting the services on the server, the emails started working again. We were not able to determine what had actually caused it to stop working.
However, now, 24 hours later, I notice I have one process that is stuck on an email task step. Based on the start date of the step, it's showing its been on that email task for about 27 hours now - it was started right around the time we had restarted the service yesterday.
It is showing the task as "In Progress" and doesn't give any options to retry or anything like that.
I don't really want to stop the process if I can avoid it, because this particular form is processed with a LOT of different workflows and database records - it's hard to restart one process without having to restart dozens of others too.
Anyone have any suggestions?