Question

RIO Upgrade, received "This version of License Manager contains a redesigned Active Directory Subscription system"

Updated March 22, 2017

asked on March 21, 2017

I have a client on RIO. There Laserfiche server is 9.1.1. The Server OS is Windows 2008 R2 SP1. They want to upgrade to Laserfiche 10.2. I downloaded RIO 10.2 and just wanted to update the directory server (no other application at this time) It was recommended I do this 1st then after hours I was going to do the LF Server, and the rest. However when I went to update Directory Server I received this "This version of License Manager contains a redesigned Active Directory Subscription system" does this mean we will have to reassign all users and/or groups ?? Please advise. Thanks Wendi

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replied on March 21, 2017 • Show version history

Hi Wendi,

Are you upgrading from License Manager 8.1 to Directory Server 10? If not, what version of License Manager or Directory Server (not Laserfiche Server) are you on right now?
Can you include a screenshot and describe when you see this error in more details? We don't use that wording anywhere I can find in LFDS, so I need so see the exact message and when it occurs to track it down

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replied on March 22, 2017

Hi Brianna, Thanks for getting back to me. I have attached a screenshot of the message. This came up right before the install. (after these steps: License Agreement accepted, SSL Certificate Option, Laserfiche Service Settings done, Create Firewall exception was checked. Next would have been Install button, that's when the message appeared.

I have asked the client for the License manage version.

Thanks again, Wendi

LFDSupgrademsg.JPG (77.1 KB)

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replied on March 22, 2017

The license manager version is 8.2.0.259. Thanks Wendi

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RIO Upgrade, received "This version of License Manager contains a redesigned Active Directory Subscription system"

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