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Question

Can't setup a Fi-7180 scanner

Scanning
Updated March 21, 2017
asked on March 16, 2017 • Show version history

I installed a new scanner a Fi-7180 to be used with Laserfiche  9.2.1.562 and I can have it working.

I installed the TWAIN driver and also the ISIS from Fujitsu website without any positive result. I can use the scanner with other software's but not Laserfiche.

 

It looks like Laserfiche is not seeing the scanner.

This is my Laserfiche Scanning version.

 

Any kind of help will be appreciated.

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Replies

replied on March 16, 2017

Inside of LF Scanning, what scan engine are you using?  If you select Twain, then does it let you select the PaperStream scanner from the list of installed scanners?

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replied on March 16, 2017

Hi Bert,

Can you tell me where I can see which engine I am using? I am a newbie in Laserfiche setup.

 

Regarding the selection, I click on the TWAIN Scan source

and Laserfiche freeze for a minute and I am receiving this message.

 

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View 6 previous replies
replied on March 16, 2017

Not sure if the scanning assembly will help you.

Laserfiche Scanning Assemblies.txt (3.25 KB)
Download
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replied on March 16, 2017

Has your company purchased LF ScanConnect?  If so, download and install it on the scan station.  Then set the scan source to ScanConnect and select the PaperStream scanner from the list of devices.

 

If you do not have LF ScanConnect, I would start by setting up Universal Capture as the source.  Once configured, exit scanning.  Wait 10 to 20 seconds and then open scanning back up.  Then go to the File menu and choose scan source.  Change it to Twain and see if it resolves the issue.

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replied on March 16, 2017 • Show version history

 

We didn't bought the ScanConnect 

 

I am receiving this when I click on Universal Capture.

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replied on March 16, 2017

That is correct.  Then in both the "Look for images in" and "Move Processed images to" fields put C:\Temp (or a path to another folder) and then OK to save the configuration.  Then close scanning.

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replied on March 16, 2017

Ok perfectI did it and I have the same result. I did twice just in case.

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replied on March 16, 2017

Then I would say it is time to uninstall and reinstall the LF Client and LF Scanning.

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replied on March 20, 2017

I have reinstall the LF client and LF scanning that is part of the LF client installation. 

Same issue. I snapshot the exception error when I choose the TWAIN.

Omg what a mess... why doing it simple...lol

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replied on March 20, 2017
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replied on March 21, 2017

Yes OCR is installed. See attached picture.

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