We are starting to use Email Manager to archive emails as they are sent and received based on certain criteria and our attorneys have a huge back log of emails pertinent to their case files that they also want saved to Laserfiche. I'm talking 100's of emails. I have come up with a procedure that will save the email using the specific template and populate the metadata with the Outlook properties as a batch. However I am finding that particularly with the CC field if the current email's CC field is blank/empty/null and the preceding email had a value in it's CC field, that the value of the preceding CC field is carried over which is not what I want. Is there a way of keep the preceding information from being carried forward?
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replied on March 14, 2017
I don't know how actively the Email Manager developers monitor these forums. If it's urgent you should use the contact information on their product page.
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replied on March 15, 2017
The issue with the data carry over is actually occurring through Laserfiche. The batch "archiving" is being done using the laserfiche add-in in Outlook to save the emails to the appropriate laserfiche location. I don't know if this is because I'm mapping metadata from Outlook properties into a laserfiche template.
Would it be possible to code to initialize the fields prior to each transfer to ensure there is no carry over?
I will check with Email Manager for upgrades that might allow for archiving multiple emails at a time.
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