Forms 10.2.0.834

replied on March 13, 2017

You got a 502 error when open the Forms site? Can you check from the Forms server event log->Windows Logs->Application to see what is the detail error and post here?

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replied on March 14, 2017

I received help through Laserfiche Chat to resolve the issue. Please refer to Case 185482.

Basically my customer's Forms and Workflows were working fine with 10.2 that I installed in January. It did not require fully qualified naming (FQDN) and was using 'domain\server' in Forms and Workflow configuration.

I had to upgrade to 10.2.0789 for another issue. It was still working OK but at some point I received a 502 error. I am still not sure why.

Having read the release notes for 10.2.0834 I decided to upgrade it to this latest version using the patch.

The 502 error did not go away. I had to change my Forms and Workflow Web Service Configurations to use FQDN and set SSL On. I also had to change all of my Workflow connections and Retrieve Business Process connections.

All is now working OK with these settings.

Event log 502 error.txt (748 B)

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replied on April 3, 2017

Hi Peter,

Can you elaborate on the solution for what you did? I am experiencing the same issue and am trying to fix this, but I am not sure what to change when you said the following:

"I had to change my Forms and Workflow Web Service Configurations to use FQDN and set SSL On. I also had to change all of my Workflow connections and Retrieve Business Process connections."

Can you tell me what sections you changed?

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replied on April 3, 2017

@████████opened a support case for this matter. It was unrelated to SSL settings. The form was using a custom submit button that wasn't passing the required parameters. That issue is mentioned here.

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