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Question

Question

Forms reloads original user task when browser page is reloaded

asked on March 13, 2017 Show version history

Forms 10.2.0.834

If the "automatically reload the next task if the same person is attached to it" option is checked in a user task, then when the next user task is loaded and the user decides to reload the page (e.g. they want to start the form from scratch), Forms loads the previous task instead of the task the process is currently on.

We noticed that this is because when this type of task loading occurs, Forms keeps the URL the same, and the GUID still points to the original task.

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Replies

replied on May 11, 2017

I have reported the issue and this should be fixed in next release; sorry for the inconvenience.

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replied on March 22, 2019

Any updates on this? I am having the exact same issue with 10.3.1. It does not appear to have been fixed. 

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replied on March 26, 2019

Apparently this is Bug 67320 and has not been fixed yet. We have re-opened the case with Laserfiche. 

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