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Question

Question

Audit Trail 10.1 - Config Page not show

asked on March 10, 2017

Hi,

I am installing Audit Trail 10.1,  when I start the configuration page does not show anything, debugging I get the following error in the console:  The character encoding of the plain text document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the file needs to be declared in the transfer protocol or file needs to use a byte order mark as an encoding signature.  AuditTrailConfig
 

 

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Replies

replied on March 15, 2017

It looks like you are using Firefox.  Do you get the same result with IE or Chrome?  The problem may be specific to your setup - what OS are you running on the client and server?

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replied on March 15, 2017

Hi Brian,


The same goes for IE or Chrome, Windows 2008 R2 in Server SP2, windows 7 in client.

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replied on March 15, 2017

I've just tested it in that same environment and the page loads without a problem.  What's odd is that the browser refers to the page as a "plain text document" when in fact it is HTML and the language is specified in the standard way for an HTML document (with a lang attribute).  I wonder if something is wrong with the server configuration that is causing it to return the wrong Content-Type header for the response.  If you look at the response headers in the debugger you are supposed to have "Content-Type: text/html; charset=utf-8".

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replied on March 16, 2017

Hi Brian,

Support (Shule Wong) was able to reproduce the problem, I am waiting for the feedback.

Marco.

 

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