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Question

Question

wipe Laserfiche client 9.2 from user's workstation and do clean install again

asked on March 8, 2017

I would like to completely wipe a Laserfiche client 9.2 installation (registry entries, folders, etc) and do another clean installation of the client.  I've uninstalled it from Programs & Features, but it does not get rid of everything.  Can someone provide the procedure for an entire removal of the client off of a workstation?

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Replies

replied on March 9, 2017

You can use a Microsoft Tool (https://support.microsoft.com/en-us/mats/program_install_and_uninstall) to remove the application

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replied on March 10, 2017

I can uninstall the client, but the process does not remove the registery entries.  Can you provide the steps for remove "everything" after a standard MS programs and feature program uninstall?

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replied on March 13, 2017

You can use the MS Tool above to uninstall.  Once that is done. the delete the LF Client folder.

In the registry, go to:
HKey_Local_Machine\Software\Laserfiche\Client8 and delete the Client8 folder.
Go to HKey_Current_User\Software\Laserfiche\Client8 and delete the Client8 folder.

That should be it.

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