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Question

Where to download web access office plug-in

asked on March 6, 2017

I am looking for the download of the plug-in mentioned in this article. So that I can open office documents from Web Access directly in the browser.

 

https://support.laserfiche.com/devnotes/viewer?name=Laserfiche9.0%2FOfficePlugin

 

 

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Replies

replied on March 6, 2017

The user will be prompted to download it (from Web Access) when they attempt to open an Office document.  If you want to distribute it another way, you can find it in the Web Access folder, in C:\Program Files\Laserfiche\Web Access\Web Files\OfficePlugin.  This location is also available as http://server/laserfiche/OfficePlugin.

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replied on March 7, 2017

Thanks that got me started. I was not getting the prompt on my first test workstation. I can't seem to get it to install into a browser though, it does not show up as an installed Plugin, well IE doesn't even have anything called Plugins anymore. I was expecting it might register itself as an Addon but it doesn't, even after a successful install.

The manual installer actually installs the Office Integration which appears to be for adding Laserfiche tabs to Office Apps. It doesn't install any Addons to IE or Extensions to Chrome.

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replied on March 7, 2017

For IE we use an ActiveX control, which is not a plugin per se.  Edge doesn't have a plugin model defined yet, so it won't work there.

For Chrome it's an actual extension and you should be prompted to enable it after the installation runs.  If not, you should be able to find it in the Chrome extension store.  Of course if you are using an old enough version of Web Access, it will pre-date Chrome and won't have a plugin for it.

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replied on March 7, 2017

Ok cool I found it in the Chrome extensions store. But when I open an excel document it still opens in the Excel app. I am trying to open it in the browser like we do with PDFs.

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replied on March 7, 2017

The extension by itself isn't enough, it needs to communicate with an installed piece on the local machine.  This should be installed as C:\Program Files (x86)\Common Files\Laserfiche\system\ChromeNativeMessaging.exe, if it's not there either something went wrong with the installation or the plugin pre-dates our support for Chrome.

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replied on March 7, 2017

Re-reading your initial question though, if you are asking about editing documents directly in the browser then you don't want to use the Office plugin.  That requires integrating with an installation of Office Web Apps Server that you have, and is configured on the configuration page.

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replied on March 9, 2017

I think something changed in 10.2. In Internet Explorer, we used to be able to either download or open in the browser. We could open in the browser just by selecting the big green Install button when prompted the first time opening an electronic document. Now I get that prompt every time I open an electronic document and it just keeps installing some office integration app that doesn't appear to be related.

However in Chrome, I can actually open directly in Excel without downloading and work on the document just like I would be able to with the Laserfiche Client. I don't remember that being available in 10.1. That is a cool feature though, it's getting closer to the client experience.

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