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Question

Forms multi-line fields shrunk

Forms
Updated March 2, 2017
asked on March 1, 2017 • Show version history

Forgive me if this was already asked and answered, I didn't see anything about it.

We have recently updated to the latest version of LF Forms 10.2.0.789. We have a form that we've been using internally, and now it seems that multi-line fields are shrunk to a size that makes any previously entered text unreadable. These are supposed to be 5-line-wide fields:

We've noticed that it doesn't show up at submission time, but it does happen during the next approval step in our process. We did not have this problem before the upgrade. Any ideas?

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Answer

SELECTED ANSWER
replied on March 1, 2017 • Show version history

Do you have any customize CSS or JavaScript on these multi-line field? Can you disable them first and see what does it look like?

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replied on March 2, 2017

I believe we discovered the issue, there was some javascript added to automatically expand the fields, I think it was causing the fields to contract when we upgraded. I removed the script and the fields are fine now. Thank you Xiuhong.

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