Hello Connie,

I loaded up this process from the BPL and ran through it a few times. I didn't encounter the same issues you had, regardless of whether I had the default "Initiator" user or hard-coded the "Forms" user for all the user actions and notifications. I've included a few screenshots below that show how the outflows from each of the Exclusive Gateways were configured just in case there might have been something off there.

Have you confirmed that the user you are logged in as has an email associated with their account? There are two ways to do this:

1. In Forms, click on their user name drop-down in the top right-hand corner and click on Account. Once on the account page, make sure the appropriate email is listed in the "Email" field and click the Save button.
2. In the Laserfiche Administration Console, find the user in question in the "Users and Groups" node for the repository and open up their properties. Navigate to the "Attributes" tab and see if they have a "[FORMS]Email" attribute. If they do not, add one with the appropriate email for that user.

However, regardless of the email being properly configured, if the initiator is listed as the user to receive the next task, navigating to their Tasks page within Forms should show any tasks they have assigned to them (in this case, the form re-submission). 

If nothing here seems to be working, I would suggest taking a look at the metrics for the process and seeing the path that this process took after the Manager selected "Revision needed".

Best regards,

Adam