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Question

Question

Report to See How Past Due Instances Are

asked on February 24, 2017

Version 10.2:

In the Forms Report Operational Dashboard, I can see instances that are current, due within 24 hours, or past due.  But it doesn't seem to show how far past due the instances are.

So I went to create a custom report, and I don't see Due Date as a value that I can filter based on, or display in the report.

Am I missing something?

If this functionality doesn't exist, can it be added as a requested enhancement?

Ideally, I'd like to be able to search all instances that are past due, and display them in range categories (kind of like this):
1. Instances that are between 1 and 7 days past due, 
2. Instances that are between 8 and 14 days past due, 
3. Instances that are between 15 and 30 days past due, 
4. Instances that are between 31 and 60 days past due, 
5. Instances that are between 61 and 90 days past due, 
6. Instances that are at least 91 days past due. 

Though, if I had to have the ranges as filter criteria, meaning I'd have to make six different reports, I would gladly take that option if it meant the functionality would be available sooner rather than later.

Thank you!

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Replies

replied on February 26, 2017

Filter based on due date is not supported yet, I bring your request back to the team.

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replied on February 27, 2017

Thanks @████████!

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replied on April 17, 2024

As of Forms 11 Update 5 the Due Date is still not an available variable to be placed on Custom Reports.  Has this request been considered for inclusion yet?

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replied on April 18, 2024

Hi Craig,

We are considering to support more system level dates filtering like last X days, but the due date is specific on each instance, I don't think we are planning to support it in near future.

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