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Question

App Server 10.2 Error

asked on February 23, 2017 Show version history

App Server 10.2 is throwing this error at the configuration page and the event viewer. 

Could not load type 'Laserfiche.WebAccessMobileCommon.WebStorage.WebStorageModule'.]

Similar KB articles for other products indicate that the ASP.NET 4.5 must be added under IIS development. I am running 4.5 though, does App Server 10.2 require a different version? I can't find the specific article for this exact module.

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Replies

replied on February 23, 2017 Show version history

Did you install anything with .NET 3.5 after installing the App server? For example, the desktop admin console?

If you did, installing .NET Framework 3.5 overwrites existing IIS script mappings and can prevent modules from loading correctly. To workaround it, you can manually recreate the necessary .NET 4 mappings by using the .NET 4 version of aspnet_regiis.exe:

  1. Open an administrative command prompt
  2. Navigate to C:\Windows\Microsoft.NET\Framework64
  3. Navigate to the .NET 4 subfolder
  4. Run "aspnet_regiis.exe -iru".
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replied on March 2, 2017

It was the last thing I remember installing but IT might have installed other applications.

They are running Windows Server 2012 which says the aspnet_regiis.exe is not supported. I can't find any articles on how to register asp.net mapping to IIS. Everything it recommends is installing asp.net 4.5 but of course that is installed. I just need to get those mappings back in place it sounds like.

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replied on March 2, 2017

Stack Overflow has a some similar recommendations for trying this on Windows 2012 machine and Microsoft has a KB on the topic.

 

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replied on March 2, 2017

Thanks I might try that, I would imagine removing the framework takes all web apps offline though? Sounds like an after hours job.

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