Question

Missing Some Data When Form is Saved to Laserfiche

Forms Version 9

Updated February 15, 2017

asked on February 14, 2017 • Show version history

Created a process with multiple forms. Ultimately, the Doc Control Admin (DCA) is the last one to review and approve before the form is saved to Laserfiche. Here's what the DCA saw:

This is what was saved to Laserfiche:

My data is missing. When I review the variables, it didn't keep the data prior to saving to Laserfiche:

I have no Field or Lookup Rules associated with these fields, nor any JavaScript. Here's the variable information:

Additional info, if it will help diagnose my issue:

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Answer

SELECTED ANSWER

replied on February 15, 2017

The issue had to do with my fields being read only. Instead of checking the box, had to set read only in javascript. All set now.

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replied on February 14, 2017

Hi Gloria,

Which version of Forms are you using? I tried on 9.2.1 and no data are lost.

Can you open a support case and provide your business process if available? Thanks.

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replied on February 15, 2017

Contacted my VAR to open a support case. Thanks.

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Missing Some Data When Form is Saved to Laserfiche

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