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Question

Question

Radio Button & Drop Down Option Causing some fields to be hidden

asked on February 14, 2017

I have an automatic transfer form that I've been constructing.  The user has the option to select between three different kinds of forms, an Automatic Loan Payment, Automatic Share Transfer, or Automatic Mortgage Payment.  After one is selected, it loads unique information pertaining to those types of transfers, such as disclosures unique to each type.   However, there are fields that should be displaying no matter what type of automatic transfer is selected, such as an effective date or account to be transferred from, or account to be transferred to.

 

I've tried both radio and drop down style selectors, and either way, this info that should always display, is only displaying on the third option.  I've tried rearranging the options and had the same result.  For example, initially Mortgage Payment was the third option, and I switched the Share Transfer to be the third, with the same results.

 

When I remove the field rule for the third option, only making the first two options work, then the universal fields display like they should.  Its only when I put the third field rule back in play that it breaks, displaying only when the third rule is selected.

 

I've posted screenshots of my field rules.  I can get shots of the form or other details if people think it may help.  But the field rules are about as basic as can be, I'm not sure what would causing this issue.

 

Thanks

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Answer

SELECTED ANSWER
replied on February 14, 2017

Hi Evan,

According to your screenshot, there are 3 different sections on the form, and the field rule is set to show one section when one of the 3 choices is selected, right?

Then for those fields "that should be displaying no matter what type of automatic transfer is selected", how did you control them to show up? I didn't see any field rule specified on those fields.

If those fields are placed on the third section, then with your field rules they would only show up when the third option is selected.

 

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Replies

replied on February 15, 2017

It sounds like I've been totally misunderstanding the function of the section tool. 

 

I've been treating them as glorified headers, when they turn have far more functionality than I gave them credit.

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