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Question

Question

SDK pdf import issue

asked on February 13, 2017

Hello,

We upgrade laserfiche server from version 8.3.1 to LF 10.2.0.

The client has around 15 SDK integrations and after the upgrade we started testing the SDK integrations only one of the integration is not working. The SDK-API integration which is not working properly stores the PDF on the lasserfiche is set to create entry assignee metadata and save the PDF. The integration works on 8.3 server version also other integrations which are using the similar calls to store PDF on laserfiche are working fine on 10.2 server version only one is not working and we cant find the difference from others SDKs.

When we execute the code we receive the unknown error on the visual studio and fails on line 110(see code on the picture below) we also run the Wireshark which shows the HTTP/1.1 500 Internal Server Error wireshark logs are also attached on the question.

 

Thank you in advance for your help.

LF10_Error.txt (3.34 KB)
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Replies

replied on February 14, 2017

Did you upgrade the Client installation on the machine too? It sounds like you didn't have the SDK runtime installed, so your integration was referencing files from the Client installation. The old versions would be removed on upgrade.

replied on February 15, 2017

you have not put enough information and code to help us to get see the issue.

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