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Question

Question

Electronic file size zero

asked on February 10, 2017

My client is having an issue with as a user with full rights, deleting electronic files result in nothing happening after clicking the task in "Tasks" at the top of the client, but then the electronic file size is reduced to zero(opening it after results in it not being able to open the file), so something is being changed, but LF won't remove it from the documents properties completely. A user will less privileges logged in and was able to perform the task just fine. Has anyone else encountered this issue?

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Replies

replied on February 13, 2017

This sounds like a bug. What is the full version number for their LF server?

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replied on February 17, 2017

Sorry for the delay, it is 10.1.1.320

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replied on February 17, 2017

Thanks, we will look into getting this fixed (bug# 154515)

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