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Question

Question

Event Viewer on Laserfiche Server showing "There was a SQL error."

Laserfiche Version 10
Updated February 8, 2017
asked on February 7, 2017

Hello,

 

I have noticed that after a users upgraded their LF database and migrated it to a server with SQL 2014, they are seeing multiple instances of the error "There was a SQL error." with the source being lflicmgr in the Event Viewer on the LF Server. There is no additional details to the error that I can see. We have looked on the SQL Server as well and did not see anything in Event Viewer or in the SQL Error logs. Does anyone know why this error might start occuring frequently?

 

Thanks!

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Answer

SELECTED ANSWER
replied on February 7, 2017

The article states that when using the License Manager with Active Directory Group Synchronization, then that error will be recorded in the event log when ADGS runs and doesn't detect a change to any configured Windows groups, so it doesn't need to do anything.

Essentially, you can safely ignore that error.

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Replies

replied on February 7, 2017

Please see KB 1013493 for a possible cause of the error being logged in the event viewer.

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replied on February 7, 2017

Hi Alex,

 

Getting an "oops 404 error" when trying to view the KB.

 

Thanks!

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SELECTED ANSWER
replied on February 7, 2017

The article states that when using the License Manager with Active Directory Group Synchronization, then that error will be recorded in the event log when ADGS runs and doesn't detect a change to any configured Windows groups, so it doesn't need to do anything.

Essentially, you can safely ignore that error.

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replied on February 8, 2017

Thanks Alex!

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