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Question

Question

"height cannot be less than zero"

asked on February 7, 2017

My client is receiving an error when trying to add a PDF page as a new version of a document.

"Error Code: 6000
Error Message: Height cannot be less than zero.
Parameter name: Height
Unknown error. [6000:0x80131502]"

We were not able to find any info on the issue, and it is happening to multiple users. They are on version 9.0.3.768.

 

These are the full details:

Error Code: 6000
Error Message: Height cannot be less than zero.
Parameter name: Height
Unknown error. [6000:0x80131502]

------------ Technical Details: ------------

LFCommonDialogs90.dll (9.0.3.791):
    Call Stack: (Current)
        HandleFileImport
        CImport::ImportFile
    Call History:
           CImportInfo::get_DontShowState
           CImportInfo::get_GeneratePagesSelected
           CImportInfo::get_SignDocumentDontShowState
           CImportInfo::get_NameConflictOption
           CImportInfo::get_NameConflictDontShowState
           CImportInfo::get_FolderNameConflictOption
           CImportInfo::get_VersionComment
           CImportInfo::get_ImportDocument

 

Error2 Cropped.png
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Replies

replied on February 7, 2017

Based on the stack trace, this is a bug in the version you are on. Please upgrade to 9.2.1.

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