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Question

Question

Enter alternate directory server available but doesn't work

asked on February 5, 2017

If you disable the directory server service, the DS website gives you a prompt to enter an alternate directory server. If you try to use this feature it just gives the error code: ".

 

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Replies

replied on February 5, 2017

Is LZF-SRV running a Directory Server? Is your domain user an administrator for this server?

There should be a more detailed error message in the event viewer.

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replied on February 6, 2017

It is on a domain, with an account that has administrative rights on both servers. This is the same web server where I am installing all the other web services that license themselves to the LZF-SRV Directory Server. I am just trying to install the DS web application as well. There was no option in the Directory Server installer to install only the web application so I had to install a copy of the entire directory server service, then disable it. The only error I have in event viewer is the error about trying to reach itself, because it is disabled.

If I enable it, the web application automatically connects to itself and no longer gives me the option to enter a remote server.

There was no endpoint listening at http://lzf-web:5048/LicenseManager/service that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.
 

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replied on February 6, 2017

Web Admin cannot manage a remote Laserfiche Directory Service at this time, just the one it's installed on. If LZF-SRV does not have a Directory Server running, then the message is accurate (though it could be clearer).

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replied on February 16, 2017

Got it. I was not sure if it was possible or not. You can only forward port 443 to a single server so we will use an alternate port for DS.

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