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WebAccess Search result behavior when only one item is returned

Laserfiche Version 10 Web Client
Updated June 8, 2023
posted on February 3, 2017

Hi,

I have seen that when we perform a search that only return one result, WebAccess will try to open it, but when there's multiple entries in the result pane, everything works as expected listing all entries.

The same will happen no matter if its a document or a folder.  so I I build a search to return folders, if only one result, then it will show me all documents within that folder and then, it's kind of unexpected.

This causes an issue when users need to only see the result and perform a task on that entry, as they don't need to have it open.

 

Is there an option somewhere where we can change this behavior to not open the entry if only one result?

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replied on February 3, 2017

Hi again,

My Customer system has 500 users that have already logged into the system so adding that entry into the Everyone group attribute will in fact not propagate it to users that did login and will only be pushed out to new users that have never used the system before.

Is there a way to push an attribute to all users at once, no matter if they already logged in or not?

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replied on February 3, 2017

Thanks.

 

I don't think I've seen a place in Laserfiche documentation where it lists all possible attributes.  If there is one, can you please provide the link?  If not, I would like to have access to such list.

 

Have a great day :)

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replied on February 3, 2017

Hi Daniel,

You can disable this behavior by setting the attribute for individual users or for the everyone group. Add the "[Search]OpenIfOneResult" attribute and set the data to "No."

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replied on November 8, 2017

Where is the attribute set? I don't see it under the web page user options.

10.3

Is there a similar option for the desktop - i.e. can we open the found target if there is only one result for desktop search?

Is there a search syntax option to control this behavior?

I nice refinement would be to be able to set this differently for folders and files. For files I'd like an option to open the containing folder and highlight the found item.

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replied on June 8, 2023

I am finding the opposite problem with LF V11, using either the Windows or Web Client - when there is one search result, it still shows the search result list, even after I added the attribute above, [Search]OpenIfOneResult = Yes.

Is this the new default behavior? is there any way to revert to the way it used to work? (One hit = open document)

 

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