You are viewing limited content. For full access, please sign in.

Question

Question

License Manager: Reconnect to a DB when connection is lost?

License Manager Version 10
Updated February 3, 2017
asked on February 3, 2017 • Show version history

We have a situation where the License Manager (10.1) loses its connection to the database.  The reason for this is related to the network backups and is not a Laserfiche issue. 

The error we get is identical to the one shown here:

http://answers.laserfiche.com/questions/54929/There-was-an-error-creating-a-connection-to-the-SQL-database-2029

My question is, when the License Manager loses its DB connection, does it try to re-connect?

TIA

0 0

Answer

SELECTED ANSWER
replied on February 3, 2017

Do you mean Laserfiche Directory Service 10 (LFDS)? If so, then, yes, LFDS will attempt to reconnect to SQL after loosing its connection.

If you meant License Manager, then the version only goes up to 8.3. The License Manager uses a SQLite database that's usually stored on the same machine. By default, the db file is saved under <ProgramData>\License Manager.

0 0
replied on February 3, 2017

Hi Miruna -

I did mean LFDS, old vocabulary dies hard.  It's not reconnecting, so we'll explore this with support at the conference.

Bill

0 0
replied on February 3, 2017

There should be a more detailed error message in the Event Viewer under Application and Services Logs\Laserfiche\Directory Service\Server\Operational Trace.

0 0

Replies

You are not allowed to reply in this post.
You are not allowed to follow up in this post.

Sign in to reply to this post.

Details
Related Posts
Loading ...