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Question

Question

Participant Licenses being used within a task

asked on February 2, 2017

Our HR department has created a form that will be started by the HR Manager.  We want the form to then be routed to the Employee based on the Employees name.  Is there a way for the value to look to the full user license or particpant license lists and assign the task to them based on their license?  We would also want to email the particpant using the email address we have setup for them when we setup their license.

 

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Replies

replied on February 2, 2017 Show version history

You can only assign tasks to participants using their email address because that is their username. So you could do a database lookup when the name is selected on the form to pull back the employee's email address so it can be used to assign the user task.

If you have a mix of named users and participant users, you can take both values and assign them to the task. You will see errors show up in your logs on the server that user x could not be found, because only one of the values would be valid for a user name, but you can ignore them.

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