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Question

Question

Malloc Fails Error on Event Viewer

Laserfiche
Updated January 17, 2017
asked on January 17, 2017

Yesterday I noticed that server memory was utilized more than usual by workflow service showing this error in event viewer. Restarting services resolved the issue. Anyone heard of it or know what we can do to avoid in future? Database server didn't have issue. 

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Answer

SELECTED ANSWER
replied on January 17, 2017

The error says that the Laserfiche server ran out of memory. It's hard to say that's because the Workflow server uses too much or because another application uses memory or because the machine is underpowered for the load it's getting.

It's probably best you get a hold of your reseller and work with Tech Support to isolate the cause.

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Replies

replied on January 17, 2017

Was the memory used by Workflow or the Laserfiche Server? Your screenshot shows errors from the Laserfiche Server.

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replied on January 17, 2017

Workflow is on same application server. I believe i saw workflow service utilizing most of server memory. What can cause this error?

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SELECTED ANSWER
replied on January 17, 2017

The error says that the Laserfiche server ran out of memory. It's hard to say that's because the Workflow server uses too much or because another application uses memory or because the machine is underpowered for the load it's getting.

It's probably best you get a hold of your reseller and work with Tech Support to isolate the cause.

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