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Question

Uploading Resumes

Forms
Updated January 13, 2017
asked on January 11, 2017 • Show version history

I am having trouble with people trying to upload their resumes to an application form. It almost fails when it finishes the upload. It works sometimes but sometimes we have to try to upload several times for it to work. Anybody else experiencing these problems?

 

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Replies

replied on January 11, 2017

Are there any messages in the Event log on the Forms server?

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replied on January 11, 2017

I am not really sure. I have a few errors in here but I don't think it pertains to that issue.

The PDF generator was unable to contact the Laserfiche Forms server. Please ensure your SSL settings are correct. [LFF4112-PdfNetworkError] Details: URL: Error: PdfNetworkError Date: 1/10/2017 7:53:14 PM (Central Standard Time) HTTP Status Code: 404 Other: OutputMessage: Loading pages (1/6) [> ] 0% [======> ] 10% [=============> ] 22% [================> ] 28% [===================> ] 32% [=====================> ] 35% [========================> ] 40% [==========================> ] 44% [============================> ] 47% [=============================> ] 49% [=========================================> ] 69% [=============================================> ] 76% [==============================================> ] 78% [================================================> ] 81% [==================================================> ] 84% [===================================================> ] 86% [=====================================================> ] 89% [=====================================================> ] 89% [============================================================] 100% Counting pages (2/6) [============================================================] Object 1 of 1 Resolving links (4/6) [============================================================] Object 1 of 1 Loading headers and footers (5/6) Printing pages (6/6) [> ] Preparing [===============> ] Page 1 of 4 [==============================> ] Page 2 of 4 [=============================================> ] Page 3 of 4 [============================================================] Page 4 of 4 Done Exit with code 1 due to network error: HostNotFoundError Stack Trace: Caught exception: Laserfiche.Forms.CommonUtils.Exceptions.LFFormsException Message: The PDF generator was unable to contact the Laserfiche Forms server. Please ensure your SSL settings are correct. [LFF4112-PdfNetworkError]

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replied on January 11, 2017 • Show version history

I can't seem to find anything around the time that she applied but here is an error.

I am almost positive I have a scripting issue because I have zero clues on how to script anything. I have this long javascript that are multiple scripts jammed together.

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replied on January 11, 2017 • Show version history

The error you posted is not related to the upload issue. Please check whether there is any error in the debug console from developer tools of the browser.

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replied on January 12, 2017 • Show version history

I believe this is what you wanted. I don't see anything that relates to the upload issue though.

 

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replied on January 13, 2017

You can check whether the issue will be solved after you fix the JavaScript error. Also you can open the Network tab for Chrome Developer Tools and upload the resume and check whether the request start with "FileUploadHandler" will get Status Code 200 OK. And what the response if it get any error.

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