Quick Fields Barcodes

asked on January 3, 2017

Has anyone else had issues with reading barcodes in Quick Fields 10.0.0.1064? We are in the process of upgrading from LF9 to LF10. I have a session in LF9 a number of sessions in LF9 that read barcodes. I have imported those sessions to a new server that has LF10 on it. None of the sessions that read barcodes works properly. On all of them, they work fine in LF9 but not in LF10 and I have compared them line item by line item and see no differences. For each barcode I am looking in a region. When I remove the region it will read the barcodes in LF10 fine.

It is not preferable for me to remove the regions since that will require also changing a number of other conditions and tokens that refer back to the name of the region.

Any suggestions?

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SELECTED ANSWER

replied on January 3, 2017

Hi Jennifer,

This is an issue that had been filed as SCR 148311, where barcodes are not read properly when using regions configured with page percentages.

This will be fixed in the next Quick Fields release. For now, a workaround may be to configure the regions using pixels instead. One caveat is that resolution of the scanned images should match up with that of the sample page.

Regards

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replied on January 3, 2017

It seems that my better options will be to replace all the conditions and tokens with the non-region barcode name. We tried pixels in the beginning years ago and had nothing but problems since various printer scan and print at different DPI.

Thanks.

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