You are viewing limited content. For full access, please sign in.

Question

Question

Quick Fields 10 Invalid Pointer

asked on December 29, 2016

Can anyone give me information on what "Invalid pointer" means in Quick Fields?  We are in the process of upgrading to 10.0.0.1064.  I am testing the session created in QF9 and have been imported into 10.0.0.1064.  On the first session I tested I get Invalid pointer on some of the pages.  Each time it occurs it happens in a step in the Pre-Classification Process where I am reading the bottom 15% of the page for a barcode.  It does not seem to have stopped the document from being processed but would like to know what the issue is.

 

Thanks

 

 

 

0 0

Answer

SELECTED ANSWER
replied on January 3, 2017

This is a known issue that can occur when using Barcode in Pre-Classification Processing when the 'Keep each file as a separate document' option is checked in the scan source options. You can just ignore it - it will not cause any functional issues. The unnecessary 'invalid pointer' message will be removed in the next version. 

1 0

Replies

You are not allowed to reply in this post.
You are not allowed to follow up in this post.

Sign in to reply to this post.