Hello,
I am having an issue where one zone within the OmniPage OCR process is not populating the associated metadata field value. This was working previously for years, but suddenly stopped when I added a new data field to the document. The OCR zone in question was not changed when the additional field was added, only a slight tweak to the actual zone size to accommodate the new zone. I am using the same test page as I used for my sample page to confirm the zone fields line up correctly.
Looking at the output when I run a sample page, I can see the value is being read/OCR'd correctly. I took that value and used it to test the token regular expression, no issues. It read the correct value removing the data I did not want to capture.
I went as far as deleting the zone and creating a new one for this particular field. No luck.
Any thoughts as to why this field no longer works?
Thanks!
Tom