Hello,

I have a client that did not have direct access to the LF server. I installed the admin console locally on her computer in hopes that she could perform admin task without being directly logged into the server. The application does open and finds the repo and even lets her add users but there is no box for making that person a named user. 

So I setup a RDP connection to the server and she used her own windows account to connect, (not our LFadmin windows account). When she is on the server, the Admin console behaves the same way. No Named User check box when adding user. 

What am I missing? Why would she not have that option even though she is using the laserfiche admin account to log into admin console.?

Also I noticed when clicking on the server node, the "Named User and Device Licenses assigned" and "Total Named User licenses" count was wrong. It was only showing 0 and 1. 

When I remote to their server with my own windows admin account everything works normally. 

Thanks.