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Question

Question

Forms - play suspended task

asked on December 16, 2016 Show version history

Should there be a Play button for any task that is only suspended? In this case a user the task was being assigned to was not licensed. They are licensed now and I would like to continue.

 

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Answer

SELECTED ANSWER
replied on December 18, 2016

User task is suspended when it can't assign any user when it is executed: either no user is configured or the user configured is not valid due to no license. You can reassign the task to those user if they are valid now. Support retry sounds like a good idea, I will bring it back to team.

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replied on December 19, 2016

Ah, that is all I needed. Going into the list of activities and re-assigning the task again worked and gets the process running. Thanks!

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Replies

replied on November 9, 2021

With Forms 11, you also can retry the suspended user task which has no user assigned, it will re-execute the assignment based on the user task settings.

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