Scheduled workflow not moving entries to routed folder

asked on December 15, 2016

I have the following scheduled workflow. This workflow runs every 5 minutes on the folder /Temp

I perform a "For Each" for every entry in the /Temp folder.

Everthing in the workflow appears to process correctly; however, it does not always move the file. Sometimes it will, sometimes it will not.

Example

At 1:15 PM Workflow processes entries, 2812, 2814, 2816, 2818, 2820. (As it processes each entry it should be moving it out to folder.)

At 1:20 PM Workflow processes entries, 2812, 2814, 2816, 2818, 2820. (Notice it did not move any of the entries this time.)

At 1:25 PM Workflow processes entries, 2820. (It finally moved 2812, 2814, 2816, 2818 to their folders)

At 1:30 PM Workflow processes entries, 2820. (This time it finally moves 2820 out to its folder)

When I check the workflow activities it shows that the Route Entry to Folder has completed for each entry.

Any idea why the workflow would decide if / when it wants to actually move the files?

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replied on December 15, 2016

There's not enough information to troubleshoot.

Does this workflow instance show any warnings or errors on the Messages tab?
Can you screenshot the properties of the Route Entry to Folder 2 activity?
Are the Invoke Workflow activities set to wait for completion? If yes, how long do those instances take?
How long does it take this instance to run?

Your description of the problem seems to indicate that each instance can over 5 min to finish processing. But the workflow definition does not seem to account for the possibility of a document being processed multiple times.

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replied on December 15, 2016

@████████

1. The workflow does not show any warning or errors on the messages tab.

2. Here is the screenshot for the route entries to Folder 2 activity

3. None, of the invoked workflows are set to wait for completion.

4. Here is the screen shot of the workflow instance for the 5 entries listed above.

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Scheduled workflow not moving entries to routed folder

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