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Question

Question

Microsoft Word 2016 Laserfiche Addin will not autostart

asked on December 9, 2016

Hello I am having an issue with my Windows 10 Virtual Machine as Microsoft Office 2016 is not starting with the Laserfiche integration add-in I have tried repairing Office Online and also re-installing the Laserfiche client bundle but neither have fixed the issue.

When I open Word 2016 as an Administrator the ribbon appears however this workaround fails as the documents need to be opened from within the repository. Please advise on fix options.

Also Excel, Powerpoint both have fully working ribbons only Word is affected by this bug.

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Replies

replied on December 9, 2016

What version of Laserfiche are you using?

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replied on December 9, 2016

10.1.2

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replied on December 9, 2016

I have also tested this with office x86 and x64 no luck.

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