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Question

Question

Exception of type, 'Laserfiche.RepositoryAccess.LaserficheRepositoryException' was thrown

asked on December 9, 2016

Any insights as to what this means? 

1. The first 50 or so entries had no issues being routed in the same manner to a path that includes a token from a DB query. 

 

2. The wf user has full access to the repository so it is not an access denied issue. It is erroring out on the highlighted activity. 

 

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Answer

APPROVED ANSWER
replied on December 22, 2016

A support case was opened for this issue. The problem was that various entry names in the repository were saved to the database with leading/trailing spaces somehow.

The resolution was to run the following SQL (after backing up the database first) to fix the entry names

update toc set name = RTRIM(LTRIM(name))

Once that was done, it was confirmed that the workflow now processes successfully without error.

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Replies

replied on December 9, 2016

Does the error occur on specific folders? Or is it random?

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