Question

Dynamic field not showing In Web Access 10

Updated May 17, 2017

asked on December 6, 2016

Hello all,

I have a client that has a long dynamic list that contains about 15,000 rows for it's Street Name field. In the client they can view the list when clicking on the drop down. However in Web Access when you click on the drop down field, it just shows it as loading. IE hangs then has to be closed. They are LF and Web Access 10.

Any suggestions on how to resolve this would be greatly appreciated. Thanks!

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Replies

replied on December 7, 2016

Hi Sophia,

From the description, it sounds like IE is choking on trying to load all 15,000 options. Do you get better performance in other browsers?

Additionally, having users pick from a list with 15,000 options implies they probably have an idea of what they're looking for. I would recommend setting the dynamic field to be a text field, and assign the Everyone group the attribute [Settings]MaxDropDownLength, with an integer value. Then they will see a text field where they can begin typing the field value. When the number of options to which their partial entry applies is at or below the value of the attribute, they will get suggestions for the values of the metadata field. Such an implementation would also avoid having the browser try to load all 15,000 options at once, circumventing the original issue.

Hope this helps!

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replied on December 8, 2016

Hi James,

I suggested changing the dynamic field to a text field but they would really like to see the whole list. Is there a way to get it to show without adding the attribute?

They tested it using Chrome but they have a login issue with Chrome and Windows authentication so that is why they have been using IE.

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replied on May 17, 2017

As an update, this issue is resolved in the recently released Web Client 10.2.1. You can get the fix by installing the new Web Client version.

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Dynamic field not showing In Web Access 10

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