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Question

Question

Is there a way to increase the SDK Time Out Interval?

SDK
asked on December 6, 2016 Show version history

We have an export application that selects documents and exports their contents to a pdf. It works fine so long as the document has about 50 or fewer pages.  Above that level, we almost always get a "No response from server" error.  However, the pages can be exported manually without any problem, so it just looks like a situation where the SDK throws an error after a specific interval of time.

 

Is this the case, and if so, is there a way to increase the time out interval for the DocumentExporter object?  I'd be looking for something like the Search.Timeout property.  For reference, we are using RA and DocumentExporter.ExportPDF.

 

TIA

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Answer

SELECTED ANSWER
replied on December 6, 2016

This is a bug in the ExportPDF code (bug# 146788), it has been fixed but it looks like the updated dll wasn't included in the most recent update. I don't think there is a workaround.

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Replies

replied on December 29, 2016

Thanks, Robert.  Fortunately, there are not too many of these larger files.

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