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Question

Question

Document Preview Defaults

asked on December 6, 2016

Good morning,

 

One of my users is having an issue where he is switching between pdfs and the settings for the document preview screen keep switching between image and electronic file.Is there a way to always force documents to open with the electronic file format? The document will open without any issues, so this is strictly regarding the document preview pane.

 

 

Thank you!

Evan

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Replies

replied on December 6, 2016 Show version history

Hi Evan,

When importing a PDF file into Laserfiche Client, you have the option to "Generate Laserfiche pages" as indicated in the first image below. If you uncheck this option, the PDF file will be saved in its native format and therefore, will always open as an electronic file instead of an image file. 

Otherwise, you can go to Tools > Option > View > Open With section and click "The associated application" button under "Open PDF files by default using:" section, as shown in the second image. This will force Client to open the pdf in its native format (while still preserving the image format so that when you switch back to using Laserfiche document viewer, it will open as an image file). 

Regards

Generating Laserfiche Pages.png
Open as PDF.png
Open as PDF.png (29.26 KB)
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replied on December 6, 2016

Thanks Kentaro, but I'm not talking about opening the document. Just using the document preview pane. Everything is fine when I open the document. I just want to see if there's a way to force a default view for the document preview pane only.

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replied on December 6, 2016

There is no way to force it but we will look into adding that to a future version.

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replied on May 31, 2018 Show version history

Hi Robert, 

 

Have there any updates on this? 

We have some clients requesting this option when they log into the client? As in, when they open Client, to have the following options below already without the need to click on them everytime they open LF Client:

 

Is that possible? 

Thanks

Ziad

 

Thanks

Ziad

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