Team, 

I have a client getting an error code of PD20-161 when using photodocs. The hotfix: https://support.laserfiche.com/kb/1013676/a-failed-to-crop-image-pd20-161-error-occurs-when-using-the-straighten-option-in-laserfiche-photodocs-9-2-1- no longer works. Furthermore, I have uninstalled the program and deleted C:\Program Files (x86)\Laserfiche\Client folder and reinstalled it. I am still getting the same error. 

Below is the event log from the crash. 

Faulting application name: PhotoDocs.exe, version: 10.1.1.320, time stamp: 0x57e478b1
Faulting module name: ntdll.dll, version: 6.1.7601.23569, time stamp: 0x57f7bb79
Exception code: 0xc00000fd
Fault offset: 0x0002df76
Faulting process id: 0x1f7c
Faulting application start time: 0x01d24cc90097c987
Faulting application path: C:\Program Files (x86)\Laserfiche\Client\PhotoDocs\PhotoDocs.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 14b489bd-b8bd-11e6-b75c-f48e38b9500f

Thanks,