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Question

Licence manager Move and Check

License Manager
Updated December 2, 2016
asked on December 2, 2016

Hi,

 

i have a customer who is planning to move there licence manager to a new machine.

 

Now the steps to move are all ok and we know that we need to generate new licence files for the appropriate machines.

 

Sorry if this is an obvious question but the questiion i have is how can we check that the servers are communicating with the Licence manager server correctly ( i,e the IT team have opened the correct ports etc ) other than waiting for the servers to fail. It would be good to check that after we have created new Licences that the servers are actually checking with the new Licence manager correctly.

 

Hope someone can help with this

 

Mark

 

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Answer

SELECTED ANSWER
replied on December 2, 2016

The Laserfiche Server checks its license on start. If it can't communicate with the License Manager at that point, it will write a message to the event log. You need to restart the service after replacing the license anyway, so if there are no warnings in the event log, you're fine.

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replied on December 2, 2016

Thanks Miruna

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