If you open and start working with a document it will be locked by your account but you can still make changes to the document.

From what I understand the only way to lock yourself out of your own document is to open 2 copies of the application. If this were the case would it show as 2 different connections?

Here I have a document locked by someone:

And yet they only have one connection listed under All Sessions

Yet they were unable to add any pages to the document because it was locked by them.

I was trying to explain that two copies of the Laserfiche application would need to be open in order to lock yourself out of a document. At the very least a crashed copy of the executable would need to be running holding the document locked, wouldn't this show up as another connection though?

What is the difference between being able to work with a document you have locked and actually locking yourself out of it. Am I correct that another instance of the entire application is required, does not relate to a new connection?