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Question

Enable Laserfiche User Accounts to Log into Web Access When Domain Is Specified

Web Client Version 10
Updated November 30, 2016
asked on November 30, 2016 • Show version history

I have a client on Web Access 10. They have the repository prompting for windows account with the DOMAIN set to populate when they sign in with only their windows account.

They also have the option set to allow Laserfiche repository users.

Right now, the repository users are unable to log into Laserfiche. My question is whether or not Repository users are able to log into Laserfiche with the Repository configured to prompt for Windows Accounts on a specified domain?

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Replies

replied on November 30, 2016

I just tested on our own servers are able to replicate this issue.

Laserfiche needs to disable or gray out the "Allow Laserfiche Users" view in the configuration pane if they are either prompting windows accounts or automatically logging in. 

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replied on November 30, 2016

Mason,

I can't recreate the issue. I've configured Web Access to prompt for Windows credentials while having the domain already specified. I can log into the repository by entering my Windows username without the domain prefix. I can also sign out and sign back in as a repository user. See this video for reference.

If you'd like to investigate the issue you're running into on your own system, please open a support case.

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