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Question

Question

Name Not Found when searching for Windows Account when adding a new user in Admin Console

asked on November 23, 2016

Hello,

 

I have users who recently upgraded 8.2 Laserfiche Server to 10.1. They stated that prior to the upgraded, when they went to add a new user and link a windows account, they were able to use the format "last name, first name" and it would bring up the users account. Now they have to type in the persons username (for example..CNELSON) in order for the users information to come up. I have attached a screen shot of the location I am referring to help better clarify. The first screen shot depicts how they used to search. The second is how they have to search now. Is this something that can be changed back or is this unrelated to LF?

 

Thanks!

 

New User 1.jpg
New User 2.jpg
New User 1.jpg (47.35 KB)
New User 2.jpg (47.53 KB)
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Replies

replied on November 24, 2016

Hi Charles,

I may be wrong on this but I always thought it was a Windows based function and LF was just passing it off to the OS.  As such, I base the searches on the syntaxes given here.

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