Question

Generating Pages or Using Snapshot on Excel Not Generating Color

Updated November 22, 2016

asked on November 22, 2016

I am trying to generate pages on some excel files that were imported into my repository. However, I am losing the color on the files. I have checked that the advanced settings in snapshot are enabled and I have Floyd-Steinberg chosen for the format setting (previous reading on answers). Any ideas?

I have attached a screenshot of the excel file and the LaserFiche generated image

Screenshot Excel Generate wo Color.docx (318.61 KB)

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replied on November 22, 2016 • Show version history

Hi there,

For the Laserfiche client application, select options from the tools drop-down menu. In the Options dialog box, choose “Generate Pages”, make sure “Generate monochrome pages” is unchecked.

For Laserfiche Web Access, on the top right corner, select options in the drop-down menu, in the options dialog box, choose “General”, make sure “Generate monochrome pages” is unchecked.

For Snapshot, under Laserfiche Snapshot Properties, go to File Formats, make sure that you select the proper option under Color Depth.

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replied on November 22, 2016

Ok what does it mean if this color depth option is grayed out?

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replied on November 22, 2016

Nevermind I see I needed to change to TIFF .JPEG file format to allow for Full Color depth thanks!

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Generating Pages or Using Snapshot on Excel Not Generating Color

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