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Question

Question

Print activity in a form business process

asked on November 17, 2016 Show version history

Hello,

is there an activity for business process in Laserfiche Forms 10 that allow user to print a submited form ?

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Replies

replied on November 17, 2016

Users can print a form from the thank you page that appears after they submit the form:

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replied on November 18, 2016

Thank you for your answer Tessa but what I would like to do is an automated print after the submission that is why I want to do it from the business process.

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replied on November 18, 2016

Hi Moana,

Could we get more details to the request and use case? It's unclear what you are asking for. Do you mean that you want to automatically open the browser's print dialog for the submitter after submission, or that you want to have a submitted form sent to a printer from the Forms server machine? If the latter, this is not possible. If the former, it might be possible but would definitely require some additional coding and I'd need to give it some more thought.

If the end goal is simply to have a record of the submission, is there a reason why having a Save to Repository task after the initial submission does not suffice?

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replied on November 21, 2016

The goal was to use it in a waiting room. Customers come and register with a form (give their firstname, lastname and phone number) after the submission the software should print a ticket with the customer number. Each time an agent finish with a customer he watch the next submitted form and come to the waiting room to take the next customer.

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replied on November 21, 2016

I see. So presumably there's some sort of lookup that would allow you to use the name and phone number submitted to find the customer ID and create a document with the customer ID on it? For printing that document automatically, it may be possible with the SDK but there some limitations and caveats about doing this. See this post for more information.  

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