Question

Error Deleting a document

Workflow Laserfiche Version 10 Administration

Updated November 19, 2016

asked on November 17, 2016

Hi all ,

Trying to delete a document from Client. Iam not able to perform this. It shows the following error.

------------ Technical Details: ------------

LFSO:
Call Stack: (Exception)
CLFDatabase::DeleteEntryByIDEx
Additional Details:
HRESULT: 0xc0042363 (LFSession::ProcessResponse, LFSession.cpp:3880)
(LFSO/9.2.1.568)
LF.exe (9.2.1.635):
Call Stack: (Exception)
CFolderListCtrl::DeleteEntry
CFolderListCtrl::OnFileDelete
Additional Details:
Exception: 0xc0042363 [9059] (Operation failed due to entry sharing violation.) (CFolderListCtrl::DeleteEntry at FolderListCtrl.cpp:2049)
Call History:
CSelectionProperties::GetFlags
CLFSecurity::RecycleBinOn
GetOptionString ([HiddenDialogs]RecycleEntries)
CAttachedRepository::GetProfileValue
CAttachedRepository::LoadAttributePrefix
CLFApp::GetAuditEventReason
CFolderListCtrl::OnFileDelete
CFolderListCtrl::DeleteEntry

Also checked the activities-->Entry Locks if any documents are locked.

It doesnt show any documents locked. I think it is because a workflow activity. Please provide resolution.

error.JPG (22.6 KB)

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Replies

replied on November 17, 2016

It could resolve itself after a few minutes if the workflow activity is still using the document. If not, try restarting the LFS service.

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replied on November 17, 2016

Why do you think it's Workflow? Do you have any Workflow instances currently running on this document? What step are they on?

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replied on November 19, 2016

I had a workflow activity which will run if I change one field in the document template and move the document to a corresponding document.

This document which Iam trying to delete moved into current folder as a result of that workflow activity.

Now I tried disabling the rules for that workflow and also terminate any instances running for that workflow on the entry.

Still no use

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Error Deleting a document

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