Laserfiche Inactive Logout

replied on November 16, 2016

The inactivity timeout that's configured in the Laserfiche Administration Console only applies to connections from the desktop client. From the screenshot, none of those sessions have been inactive for longer than 180 minutes (3 hours).

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replied on November 16, 2016

Thanks for your answer Alex , but there is one of those sessions that's over 20 days old , why does that stay in sessions list ? why hasn't it been removed after the 3 hours auto logout ?

Also am i correct that a user cannot have more than 4 active sessions at a time ?

how does Laserfiche define what a session is ?

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replied on November 16, 2016

That session that has been inactive for over 20 days is from the application Excel.exe, not the Laserfiche desktop client. That's why it's exempt from the inactivity timeout.

Also, with named user licensing, a trustee cannot have more than four concurrent sessions.

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replied on November 16, 2016

Does that mean that a session created by Excel can count towards the four concurrent limit ?

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replied on November 23, 2016

I did not get an answer to my question.

Does the excel session count towards the the 4 active sessions ?

and why doesn't an excel session get auto logged out like a LF session if it does count in the 4 active sessions ?

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replied on April 5, 2018 • Show version history

Dear Alexander,

I am having a problem with the same issue of inactive clients staying on for days even after I have configured the timeout session to 4 minutes. I am using LF version 9.0.2. I have attached herein the screenshot of some of the sessions. Am I missing something?

Mark

Untitled.png (10.27 KB)

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