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Question

Question

default admin password

asked on November 15, 2016

Hello,

I'm installing Laserfiche Rio 10.1. This might seems a little dumb but on my first connection to administration console, I wanted to access the Demo repository but I cannot because I need to logon as an admin (the only user created) and I've didn't set any password. I guess there should be a default password ?

Regards.

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Replies

replied on November 16, 2016 Show version history

The default password after installation should be blank (i.e. no password).  If you are getting prompted for a username and password, that means that a password was set.

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replied on November 16, 2016

If you are referring to the LaserRepository demo, then the password for the ADMIN user is "admin" and for every other user, it's the first letter of their username.

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replied on November 16, 2016

Thank you both for your answers but I still get an error 9008, no matter if I try with empty password field nor with "admin". Here is the details :

Code d'erreur : 9008
Message d'erreur : Erreur général de la base de données. [9008]

------------ Détails techniques ------------

LFSO:
    Appeler la pile : (Exception)
        ProcessResponseHeaders
        InternalDoLogin
        LFSession::Login
        CLFConnection::Create
    Détails supplémentaires :
        HRESULT: 0xc0042330 (ProcessResponseHeaders, LFSession.cpp:4892)
         (LFSO/10.1.0.209)
LFAdmin.dll (10.1.0.151):
    Appeler la pile : (Current)
        CDatabaseNode::ShowLoginDialog2
    Call History:
         CComponentData::GetDisplayInfo
         CComponentData::GetDisplayInfo
         CComponentData::GetDisplayInfo
         CComponentData::GetDisplayInfo
         CComponentData::GetDisplayInfo
         CComponentData::GetDisplayInfo
         CComponentData::GetDisplayInfo
         CComponentData::GetDisplayInfo

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replied on November 16, 2016

9008 means 'database error', check the event viewer on the machine running the LF server service.

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