Can Workflow monitor Audit Trail for Weblink read activity ... ?

asked on November 14, 2016

Hi guys,

I'm trying to work out whether a suggested solution is viable for a Weblink/Audit Trail/Workflow scenario. The requirement is to be able to file statements in Laserfiche folders per customer, notify the customers when statements have been uploaded to their folder, monitor whether the customer views a specific statement via Weblink, and after a set period, email the statement to the customer if they haven't viewed it via Weblink. In theory, if their Weblink access to read a specific statement (that's the key point) can be monitored by Audit Trail, and Workflow can check the Audit Trail results, it's achievable. What I'm not sure of is whether it's the right approach to try to achive it in Laserfiche in this manner? Can you advise on this please?

Thanks,

Mike

1 0

replied on November 16, 2016

This seems like a workable approach. One potential downside is the amount of audit data that will be generated, since you'll be recording every document view event from these users.

One alternative would be to write an application that uses the SDK to subscribe to server events, like Workflow does. This cuts out Audit Trail entirely, though if you have a problem with your application you may miss events.

You might also be able to get everything you need from the WebLink IIS logs. Every HTTP request will be logged, and you can extract document ids from the url for document view pages. In general you can't associate the HTTP event with a Laserfiche identity, but it sounds like your use case sets up security so that there's only one customer that would have access to each document.

1 0

replied on November 16, 2016

Thanks for that Brian, I'll set up a test environment and see how we get on.

0 0

Question

Question

Can Workflow monitor Audit Trail for Weblink read activity ... ?

Replies

Sign in to reply to this post.