How to reconfigure Directory server with new sql server name after its being installed ?

asked on November 13, 2016 • Show version history

Hi,

I have installed and configured Directory server 10 version and while installing first time it ask to set the sql server details and unfortunately our sql server name got changed,and i tried to reconfigure with new sql server name,but i could not able to find the sql server settings again and even i uninstalled and reinstalled Direcory server,but i couldn't find the sql server settings screen,So that I am getting error as "Could not connect to the server. See error logs for more information. (LFDS23)",

I already raised the case and it still open,but no response from your side,Case Id:182019.I explained more about the issue on thread.

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APPROVED ANSWER

replied on November 14, 2016

Hi Noohul,

In reviewing the support case you mentioned, the last update was made by the Laserfiche Support engineer and we are waiting for a response from your end.

We provided you with instructions to effectively remove the LFDS licensing site from your system so that you can reconfigure it and specify the database that's on the correct SQL Server instance.

Are you still having an issue at this point? If so, then please update the support case.

Regards

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View 2 previous replies

replied on November 16, 2016

Hi,

Sorry for the delay..the case status is closed..

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replied on November 16, 2016

No problem Noohul. I do see in the case notes where you have confirmed that the issue is resolved and you are now able to reconfigure the licensing database hosted on the new SQL Server.

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replied on November 1, 2018

I'm getting same error with fresh installation of Directory server 10.2.

How to resolve it ?

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replied on March 3, 2020

I'm having the same issue. I installed laserfiche directory server, changed the server name, reinstalled and now i don't get the interface to change the initial servername connection. How do i get a fresh interface back please?

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replied on March 3, 2020

Found the solution. Not sure if it's best practice though.

I deleted the "LFDS" Folder in the path: C:\ProgramData\Laserfiche and i was able to create a new connection and re-license.

Thanks

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How to reconfigure Directory server with new sql server name after its being installed ?

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