Question

Chrome: Error loading dialog

Forms

Updated July 31, 2017

asked on November 4, 2016

Hi,

I have a single user getting this error when opening a Form Task, prior to assigning the task to herself. A Google search does not reveal much about this error that I find useful. I'm hoping someone here can give me more insight.

No other users have this error and many of them use the same Form/Process.

Thanks

Sheldon

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Replies

replied on November 5, 2016

Hi Sheldon,

This is not the place to report errors such as this. You can open a support case for this matter.

From the error so far, though, it seems an AngularJS call is failing. When you open the case, please provide the following in the initial case note:

For this user on this machine, does this behavior happen in all browsers, or only in Chrome?
Check whether the same user encounters the same error in Chrome on other machines.
Check whether the machine in question has any firewall restrictions or antivirus settings which the other machines do not have.
In Chrome, open the Developer Tools pane (F12); when attempting to open the task as this user on this machine, are there any additional errors in the browser console? If so, copy them with details to a log file and attach to the case.
In the Network tab of the Developer Tools pane, begin capturing events if it is not already, then reproduce the error. If there are any events captured in the pane, save all as a HAR file and attach that to the case as well.

Regards

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replied on December 15, 2016

Hi,

I am getting the same error randomly for different users when using the Advance Search in web access 10.1

Did you ever got it fixed?

Thank you
Gian

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replied on July 31, 2017

We too have experienced this issue (version. 10.2). Any cause?

Thanks,

Dom

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Chrome: Error loading dialog

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