Directory Server LFDS3

asked on October 27, 2016

We are trying to clean up our users and they are a bunch of them that will not allow us to access them. I am getting User not found. (LFDS3) error. There are some that work but most of them don't. All the users are in AD and not disabled. I went to the Event Viewer on the server and this is what I am getting. Any help would be awesome. Thank you.

User not found.

LMAdminWeb.Infrastructure.Exceptions.LMAdminWebException: User not found. ---> System.ArgumentException: Parameter is not valid.

at System.Drawing.Bitmap..ctor(Stream stream)

at LMAdminWeb.ByteArrayExtensions.GetImageType(Byte[] original)

at LMAdminWeb.Services.LMObjectsDatabaseManager.GetUserByID(Int32 id)

--- End of inner exception stack trace ---

at LMAdminWeb.Services.LMObjectsDatabaseManager.GetUserByID(Int32 id)

at LMAdminWeb.Controllers.UserController.<>c__DisplayClass1b.<GetUserByID>b__1a(ILMDatabaseManager database)

at LMAdminWeb.Services.LMObjectsConnectionProvider.<>c__DisplayClassf`1.<TryUseCachedDatabaseConnection>b__e(ILMDatabaseManager database)

at LMAdminWeb.Services.LMObjectsConnectionProvider.TryUseCachedDatabaseConnection(String serverName, String dbName, Action`1 databaseAction, Boolean retryOnFail)

at LMAdminWeb.Services.LMObjectsConnectionProvider.TryUseCachedDatabaseConnection[T](String serverName, String dbName, Func`2 databaseAction, Boolean retryOnFail)

at LMAdminWeb.Controllers.UserController.GetUserByID(String server, String dbname, Int32 ID)

at lambda_method(Closure , Object , Object[] )

at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass13.<GetExecutor>b__c(Object instance, Object[] methodParameters)

at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.Execute(Object instance, Object[] arguments)

at System.Threading.Tasks.TaskHelpers.RunSynchronously[TResult](Func`1 func, CancellationToken cancellationToken)

Exception Data:

Severity: InternalError

Type: User

0 0

replied on October 27, 2016 • Show version history

It seems like Directory Server is encountering an error when loading their profile image. What version are you on? We improved some error handling here in version 10, and I've filed a request to improve it further so that it doesn't prevent user deletion (SCR 150684 for reference).

Answers isn't a good place for in-depth troubleshooting, so if you want to track down the issue, it would be better to open a support case through your reseller.

If you just want to get rid of these users, there's a workaround:

Create an organization for use with the workaround
Move all the users you wish to delete to that organization
1. If you aren't using organizations yet, you should be able to add them from the user picker for the new organization
2. If you are already using organizations, you should be able to select users from the members page of their current organization and use the "Move" option
Delete the organization

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replied on October 28, 2016

I am using 9.2. We are in the process of upgrading to 10. I am using the organization and I will try organization workaround.

Also I will put in a ticket with my reseller. Thank you

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